Day 1

11:00am - 5:00pm


11:00am - 1:30pm

Welcome LunchExhibit Hall Open

1:30pm - 2:00pm

Opening Remarks - What is RevAmerica and How Can You Get Involved?

Amrita T. Joshi, CEO, Ahilia

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2:00pm - 3:00pm
Research Keynote

Providers Embrace Onshoring: Is the World Still Flat?

Eric Simonson, Managing Partner, Research, Everest Group
Sakshi Garg, Practice Director, Global Sourcing, Everest Group

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3:00pm - 3:45pm
Buyer Case Study

Innovating to Innovate: Strategic Sourcing at Red Hat

Thomas Mirc, Sr. Manager, IT Acquisitions & Strategic Sourcing, Red Hat

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3:45pm - 4:30pm
Diamond Panel

Building Scale: How Louisiana is Transforming It's Talent Base

Jeff Lynn, Executive Director, Workforce Development Programs, Louisiana Economic Development (moderator)
Christine Alford, General Manager, IBM North America Services Centers
Dr. Steven Johnson, Dean, College of Sciences, University of New Orleans
Dr. Rick Koubek, Dean, College of Engineering, Louisiana State University
Dr. Henry Chu, Executive Director of the Informatics Research Institute, University of Louisiana at Lafayette
Arvinder Singh, President & CEO, Enquero

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4:30pm - 5:15pm
Closing Panel

Building the Case for Onshoring: How to Integrate Onshoring into a Global Sourcing Strategy

Phil Fersht, CEO & Founder HfS Research (moderator)
Shane Mayes, CEO, Onshore Outsourcing
Pramod Nayak, VP Global Sourcing, Equifax
Greg Lipper, VP Global Business Services, Staples

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5:15pm - 5:30pm

Day 1 Wrap Up

Amrita T. Joshi, CEO, Ahilia

5:30pm - 6:00pm

Margaritas Pre-Party

Exhibit Hall Open

6:00pm - 7:15pm

Cinco de Mayo Networking Reception sponsored by Softtek

Day 2

7:30am - 5:00pm


7:30am - 8:30am


Exhibit Hall Open

8:30am - 8:45am

Opening Remarks and Agenda

Amrita T. Joshi, CEO, Ahilia

8:45am - 9:15am
Sponsor Case Study

Pioneers in Onshoring: CGI's U.S. Onshore Delivery Strategy

Christopher James, SVP US Business Solutions & Onshore Delivery, CGI

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9:15am - 10:15am
Keynote sponsored by CGI

The Virtual Next Frontier

Michael Rogers, The Practical Futurist

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10:15am - 11:00am
Panel Discussion

What is RPA and Why It's Great for Onshore Delivery

Frank Casale, Founder & CEO, IRPA (moderator)
Derek Toone, Managing Director, Alsbridge
Mark Fletcher, VP Strategic Accounts, Automation Anywhere

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11:00am - 11:30am

Networking Break sponsored by WNS

Exhibit Hall Open

11:35am - 12:20pm
Concurrent Breakout Sessions 1

Session AImpact Sourcing Case Studies: How Liberty Source and Onshore Outsourcing are Making a Difference

Dr. Mary Lacity, Curators’ Professor & International Business Fellow, University of Missouri-St. Louis (moderator)
Shane Mayes, CEO, Onshore Outsourcing
Stephen Hosley, President & CEO, Liberty Source PBC

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Session BThe Key to Cultivating Sustainable, Profitable Growth for Outsourcing Providers

Sean Geehan, CEO & Founder, Geehan Group

12:25pm - 01:10pm
Concurrent Breakout Sessions 2

Session A Selling Onshore: How to Brand and Market Onshore Delivery

Amrita T. Joshi, CEO, Ahilia
Brenna Garratt, Managing Partner, Sustena Group

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Session B Attracting IT & BPO Companies to Your Region: Is There an X Factor?

Eric Hochstein, Managing Director, Highstone Associates (moderator)
Deborah Price, VP Business Development, Missouri Partnership
Laura Willard, Project Manager, Economic Development & Finance, North Dakota Dept. of Commerce
Ami Sarnowski, Chief Innovation Officer, Genesis10

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01:15pm - 2:45pm

Lunch sponsored by Genesis10

Exhibit Hall Open

2:45pm - 3:30pm
General Session

Forging Your Career Path:  Developing Talent & Building Trust in Outsourcing

Phil Fersht, CEO & Founder, HfS Research
Barbra Sheridan, SVP, HfS Research

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3:30pm - 4:15pm
Panel Discussion

IT Sourcing in the Digital Economy: How the Rules are Changing

Anupam Govil, Partner, Avasant (moderator)
Monty Hamilton, CEO, Rural Sourcing
Simon Boardman, VP Marketing, Eagle Creek Software Services

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4:15pm - 5:00pm
Closing Keynote

How Louisiana Became the Hottest Destination for Technology Services

Michael Hecht, President & CEO, Greater New Orleans, Inc.

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5:00pm - 5:15pm

Closing Remarks

Amrita T. Joshi, CEO, Ahilia

5:15pm - 6:45pm

Flavors of New Orleans Networking Reception Sponsored by Ahilia

Exhibit Hall Open

Day 3

Optional Site Visit sponsored by IBM


Depart Omni Royal Orleans Hotel


New Orleans: Visit to Bellwether Technology


Depart for Baton Rouge


Lunch and Presentation at Camelot Club


Baton Rouge: Visit to IBM


Depart for Lafayette


Lafayette: Visits to CGI and Enquero @ LITE Center


Depart for New Orleans


Arrive Omni Royal Orleans Hotel

*Program subject to change

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